L&L version 21
Printing labels to Brother QL-XXX printer (QL-720NW for example).
I want to print 2 different formats with the same printer.
Label loaded in the printer is 60mm large and 30m length.
First format defined is for example
60 x 35 mm
Second format defined after that is
60 x 70 mm
When in create the second format and print it, the printer give an error.
After that , the first format does not work any more.
When i select an Epson printer the same format of label job is working properly.
Has anyone had this problem, too?
Do you have a solution?
Thanks for your help.
DP
tmetternich
(combit Support - Thomas Metternich)
2
Hello David,
thank you for your post.
Given the fact that it works for another device, this sounds like it might be a driver error. Have you already tested with the latest driver for the printer?
With the same Brother label printer QL-580N I loaded the last firmare and the latest driver. The problem still exist. (Windows 10-64 and L&L 21)
I try to draw the same label format with the same label printer QL580N under windows XP-Pro and the L&L version 12.
It works ! ! ! ! !
all formats are availlable.
I can draw what erver i want.
Driver error or L&L error that is the real question !
tmetternich
(combit Support - Thomas Metternich)
4
Hello David,
thank you for your post.
Unfortunately, this question can not be solved in the forum. We need additional information that cannot be exchanged through the forum platform.I’d suggest to open a support case via our support portal at My acccount: Login, user registration, product registration. Please copy any pertinent information from this thread into the case description.
