LL20, problem with .lbl file created in previous LL versions

[Tim (Tpz)]

Hi,

I found that printing or design label “.lbl” file in LL20 cause LL_CfgNotFound_Exception “No project exists with the specified file name”.

Creating new label report works, the same code works with LL18, so it seems that LL20 had stopped support of old label format.

Is there possibility to open lbl files without generating the same new one?

Thanks.

[ppreuschoff (combit Support - Patrick Preuschoff)]

Hello Tim,

thank you for your post.

Unfortunately, this question can not be solved in the forum. We need additional information that cannot be exchanged through the forum platform.I’d suggest to open a support case via our support portal. Please copy any pertinent information from this thread into the case description. Additional we would like to ask you to provide us a log file where we can see what List & Label is doing in the background. Please follow the steps in the following knowledgebase article to create a log file:

Create and Analyze a Log File

Troubleshooting Guidance

Introduction This article is intended to help you to find and fix errors and issues on your own. It gives you tips on how to best handle a problem that occurs, how to search for the problem, and what to do in what order. If you still need to contact our technical support team, it will help you make the initial preparations to provide as much information as possible. A large attention is paid to the so-called debugging. Debugging in our case means to examine your program live for errors during…

Thanks in advance!

Best regards,

Patrick Preuschoff
Technical Support
combit GmbH