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Formatted Text when using Windows 10


(Thomas Rawlings) #1

Hi

We are using L&L18. We have some users who have reports which include formatted text boxes and after upgrading their machines to Windows 10 these have been causing the software to crash completely. I have tested by using the same reports with the same version of our software on Windows 8.1 and they work just fine, but when I use them on Windows 10 it crashes. I have replaced with a normal text box and the report works fine on both operating systems.

Do you know of any problems or reasons this may be happening?

Thanks

Tom


(combit Support - Christian Rauchfuß) #2

Hi Tom,

thank you for your post.

Please note that List & Label 18 does not support Windows 10. In that case we recommend to test the behavior with the recent version 21 of List & Label, which supports Windows 10.

Best regards,

Christian Rauchfuß
Technical Support
combit GmbH