Exception when creating preview on a server

[jbartlau (combit - Jochen Bartlau)]

Hi Árni,

Could you create a log file of the process up to the exception you’re getting? That would help to troubleshoot the issue. The process of creating such a file is documented here:

Troubleshooting Guidance

Introduction This article is intended to help you to find and fix errors and issues on your own. It gives you tips on how to best handle a problem that occurs, how to search for the problem, and what to do in what order. If you still need to contact our technical support team, it will help you make the initial preparations to provide as much information as possible. A large attention is paid to the so-called debugging. Debugging in our case means to examine your program live for errors during…