I’ve encountered a problem when trying to print multiple copies of the same label in L&L31.
In older versions of my software, using the BDE-based L&L28 version for Delphi, when printing multiple copies of the same label from the Print Options dialogue, they all appeared on the same page, one after the other.
But recently, now using L&L31 based on FireDAC, I have found that if, in the Print Options dialogue, the user chooses to print multiple copies of the same label, a separate page is printed for each copy.
I have used the same print project in both cases, so I don’t think it depends on the label design or the LST file.
Could you have a look at this? Is there a configuration option I’ve missed?
We have tested the described behavior using FireDAC, and the behavior is as expected.
We recommend checking the settings for Horizontal Count and Vertical Count in the layout settings of your label project. Which values are stored there in the layout settings for your project?
If the behavior still differs after checking these settings, please create a new support case via our Support Portal with the affected project file and a short description of the exact output you expect. This will allow us to review the configuration in more detail.
Yes, the Horizontal and Vertical Count settings are correct (3 horizontal, 5 vertical). In fact, as I mentioned earlier, I’m using the same LBL file in both cases to rule out any project-specific parameters.
When I print 3 copies from L&L28-BDE, it prints one page with 3 labels, and when I do so from L&L31-FireDAC, it prints 3 pages with 1 label each.
I’ll take some screenshots to describe the problem in more detail and open a ticket on the support portal, as you recommended.