Preview of images using Drawing function is not working in Web Desktop designer

English Forum
1

Hello
I am using Web Desktop designer. On clicking preview, the images are not loaded in the designer. For the same layout file in Web designer, the image are shown in Preview. Does the desktop web designer try to directly access the path mentioned in the Drawing function? How is it different from Web Report Designer?

2

Pending on the executed context, the image loading need access for the path within the drawing function. The context within the Windows Client Desktop Designer on the local user system differs from the Web Report Designer in the browser that seems to be an issue.

Please create a support case and provide some more details how the drawing designer function is used (with its parameter value) so we can made some more detailed analyses.

3

We are currently preparing the support ticket with more details and create the ticket soon :slight_smile:

1 Like
4

Hello Daniel

After analysing further in to the issue we found that the problem was not due to the Drawing function. The issue occured because the values of the columns accessed using relations across tables are not available in Desktop Designer.
For example we have DetailData table which have a 1-1 relationship with MediaAssets table like (DetailData.Sequence@MediaAssets.Sequence:MainPicture). This returns empty in Desktop Web designer. But the same data(DetailData.Sequence@MediaAssets.Sequence:MainPicture) for the same layout works fine With Web Report designer. Is this a known issue?

Regards
Philip

5

Hello Philip

Thank you for the additional information. I recently attempted to replicate this using the provided ASP.NET MVC sample but was unable to do so straightforwardly. I simply placed the Orders table and embedded the content from Customers in one of its columns: Orders.CustomerID@Customers.CustomerID:CompanyName

This worked quite well in the Web Report Designer - both in design mode and in the real data preview. Similarly, it functioned well in the Windows Client Web Designer.

Could you please try to replicate this issue using the provided ASP.NET MVC example on your end and report back? Otherwise, I would kindly ask you to create a support case with a reproducible sample so that our development team can examine it more closely.

Regards,
Daniel

6

Hi Daniel,

thanks for the reply. We will raise the ticket tomorrow. We just wanted to clarify if it isn’t a known issue since it turned out to be little bit different to what we initially thought. We will continue there then :+1:

Cheers,
Christoph

7

Hello Daniel

Created ticket for the issue.

Regards
Philip

8

Hi Philip,

Thanks for the case… It has arrived and we will take care of it. Our colleagues from the support team are now taking a closer look and will get back to you accordingly. Once the case has been resolved, we can add the cause and solution here in the thread.

Thank you very much,
Daniel