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Exporting via email


(Guest) #1

Hi everyone

I have implemented the sending of a PDF created through L&L (we are on version 13) as an
email attachment using the export facility.

This all works fine but we have noticed an oddity.

In the template we set the following MAIL parameter values:

To = set to get the contents of a variable passed to the template

From = set to an email address that the user nominates as being the originator of the
email (eg, "admin@thiscompany.co.uk")

Subject = set to text about the document being sent (eg, “Your Monthly Statement”)

The ‘To’ and ‘Subject’ header fields in the email are set correctly, but the ‘From’ header
field always seems to get set to the local email account from the email client being used.

Is this normal behaviour?

One of our customers wants the email address he put into the ‘From’ field in the template
to be shown but cannot get this to happen. This has obviously been happening since we
implemented the email processing but has never been noticed before.

Setting the ‘Reply-To’ header field wont work because he does not want the individual
users email address to be shwon at all.

Is there anything that can be done?

If this always happens, why is there a ‘From’ field at all in the template?

Thanks
Regan


(Guest) #2

“Regan Cawkwell” <regan@rbau…> schrieb im Newsbeitrag
news:405681122010132830@combit.net

The ‘To’ and ‘Subject’ header fields in the email are set correctly, but
the ‘From’ header field always seems to get set to the local email account
from the email client being used.

Hi Regan,

This might be provider specific - some providers prevent using a “faked”
from address in order to stop spammers. You should probably try to send the
mail via SMTP (configured via the control panel applet) and check with your
provider if sending mails with a different sender account is possible.

G.


(Guest) #3

On 03/02/2010 07:54am, Dr. Guenther Schwarze wrote:

“Regan Cawkwell”<regan@rbau…> schrieb im Newsbeitrag
news:405681122010132830@combit.net

The ‘To’ and ‘Subject’ header fields in the email are set correctly, but
the ‘From’ header field always seems to get set to the local email account
from the email client being used.

Hi Regan,

This might be provider specific - some providers prevent using a “faked”
from address in order to stop spammers. You should probably try to send the
mail via SMTP (configured via the control panel applet) and check with your
provider if sending mails with a different sender account is possible.

G.

Hi Guether

Thanks for the reply. That may be true…

In the meantime, combit have also confirmed that when using any of the MAPI types of
emails, you are at the mercy of the email client. The ‘From’ field will probably be
ignored and set by the email client itself to stop the possibilities of spoofing.

I’m not sure that SMTP is a possibility for us. Our customers prefer the emails to be
‘logged’ in their email clients.

Regan