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Cannot install LL19ServicePack.exe

(Guest) #1


I am getting the following error when trying to install LL19ServicePack.exe:

“The file c:\Program Files (x86)\combit\LL19\Documentation\Files\cmll19o.hlp could not be opened.”

I am getting the same error on multiple PCs (Win 7 & Win 8.1).
I have downloaded the file again and still get the error.

(Guest) #2

Hi Paul,

thank you for your post.

We have found a cause for the behavior and uploaded a new Service Pack. Please download it again. The installation should now work for you. Thank you.

Best regards,

Thomas Metternich
Technical Support
combit GmbH

(Guest) #3

Hi Thomas,

Many thanks, that has worked!